SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DD (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dopedrips.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super ! arrived well packed and in perfect condition. recommend to others!
no doubts, a great
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
I would have seen in the store-I would not have paid attention, the magic of photography! Plastic does not look expensive)
just fantastic. Very good quality and top store.
It's so resonably priced I couldn't resist :-) Waiting for my parcel already!
The best thing about this item is its undeniably high quality
Matches the description in full. Gonna order another one soon
probably the cheapest Smart Sensor Garbage Bin online. glad i found the store!
absolute magic! I bought it for my buddy's peers understanding how glad they will be, and it totally makes a classy souvenir. In reality it is even better than the pic. It is just pretty and makes a exceptional bargain - the quality is rare for the price. I will with no delays purchase yet another one, and can positively recommend it to anyone.
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
bought this low priced Smart Sensor Garbage Bin 2 weeks ago. the order is already here, huge thanks to the seller!
Best dustbin, loved. Very practical and has a great size.
It works perfectly when you place your batteries. I like your color and material. The product description was just as I bought it.
The noise is not so big and good. If you think about the price, it is the level that has been collected. I'll use it well. It seems that the delivery took less than 5 days, but it is mysterious.
It's really good. The delivery came safely, the operation is good, and the design and quality are good. The satisfaction is high enough to be strong. It's a shame that it won't be put up between Dongyoung.
Swift delivery and excellent quality. Strongly recommend the store & item. Thank you Seller!!
12 days for order 15 days to arrive It works well. I have ordered two, but the one I received first is very good.
I order second time,this is realy good trash can. And second time get realy good packing, working good, looks nice. I dont need communicate with store.
Fast delivery, in a single carton without padding. Arrived however without bumps. Manual in Chinese alone but simple installation. Protected batteries. On while remaining 3 seconds on the on-off button on the left (flashing). Open/close on request by right button.
Surpassed all expectations, delivery 5 days. The sensor reacts well opens and closes. Batteries sorry is not included. Packed in a box, the color is more milky than white it's generally excellent! Thank you very satisfied soooI will order more