Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much store! Sent to St. Petersburg, the parcel took a little over a month, delivery DPD. Whole, assembled, the packaging is great! The lamp shines perfectly, is adjustable smoothly and in brightness and temperature, the fan turns both clockwise and counterspeed 6 speed. Bluetooth control, via smart light app on phone. Great product! With best wishes! Success!
The goods came safe and sound, everything works, the chandelier was taken to the nursery, the children are satisfied, I hope they will work for a long time, the store is successful and prosperous
Nice device but very long to arrive
totally worth its price
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
Glad I could get Smart Ceiling Fan Fans With Lights online. The quality is as high as in any offline store, but that's way more comfortable
i'm truly happy to find such a low priced available online
an excellent , worth the money!
Normal fan. Shines quite brightly at maximum speed. The fan is quite loud at the maximum. I didn't understand-why do we need a central lattice rotation mode? What does this give?
awesome The store is great, btw!
totally lived up to my expectations. superb store
just perfect! I like it! Thanks!
was delivered in 2 weeks. The quality is good. Recommend.
Got it in my mail this couple of hours ago. Super excited about giving it a try!
I can surely say it's the best price for for both online and offline stores
nice Smart Ceiling Fan Fans With Lights, matches the description, thnx
It was my third order in this store. Thanks!
good quality :) well-made
Fast delivery and excellent quality. Absolutely satisfied with the product. Thank you so much. Will order more. I recommend the store.
That's the best offer in this category! awesome
Like it a lot. Quality is excellent. Packed well. Recommend.
i'm a happy customer!! delivery and quality amazing!
I received within a couple of weeks. Like it so much.
I bought as a present. Thanks for delivering in time.
Perfect , well match my expectations. Thank You.